Shipping Policy
Shipping Policy
At Nouveau Riche, we place great importance on clear, fast, and reliable shipping of all orders to our customers. This policy describes our shipping methods, timeframes, and contact information.
Shipping Destinations
We currently ship to: Australia, Bulgaria, Denmark, Greece, Italy, Canada, New Zealand, Norway, Romania, Slovakia, Slovenia, Spain, Czech Republic, United Kingdom, United States, and Switzerland.
Shipping Costs
- All orders are delivered free of charge
- No minimum order value required
- All prices on our website include taxes – no hidden fees at checkout
Processing Time
- Processing time: 1–2 business days
- Shipping days: Monday to Friday
- Order cutoff time: 2:00 PM (GMT+01:00), Central European Time (Berlin)
- Orders placed after 2:00 PM will be processed the next business day
Delivery Time
- Transit time: 3–5 business days
- Estimated total delivery time: 4–7 business days (including processing time)
Please note: Actual delivery time may vary depending on the courier, weather conditions, and seasonal peak periods.
Shipping Location
All orders are shipped from:
Koningstraat 26, 6121 HT Born, Limburg, Netherlands
Customer Service
If you have any questions about your order or delivery, you can reach us at:
Shop name: Nouveau Riche (part of Devecom Group)
Address: Koningstraat 26, 6121 HT Born, Limburg, Netherlands
Trade register number: 85992070
Branch number: 000051996812
VAT number: NL004218953B49
Contact Us:
Contact page
Email: support@nouveauriche-official.com
Phone: +41 79 345 67 89
Preferred contact method: Email
Customer service hours
Monday - Friday: 9:00 AM - 5:30 PM (GMT+1)
Saturday: 10:00 AM - 3:00 PM (GMT+1)
Sunday: Closed
We strive to respond within 24 hours.